FAQs

What time is check-in & check-out?

Check-in is 4:00 PM
Your chalet will be ready for your arrival anytime after 4:00 PM.
 
Check-out is 11:00 AM

What if I want an earlier check-in time?

If you would like an early check-in, please call the office at 719-539-6953 on your arrival day and we will do our best to accommodate your request. An early check-in is not always guaranteed due to housekeeping and maintenance.

What is the payment/cancellation policy?

Payment & Cancellation: A deposit of 50% of the total reservation amount is due by Credit Card at the time of booking. Full payment is due  30 days prior to arrival. If you need to cancel a reservation and are  31 days prior to your arrival date, your full deposit will be refunded less a handling charge of $100.00 per chalet. There is No Refund for cancellations within 30 days of your Arrival Date. We are not responsible for loss, delay, or expenses incurred due to weather, strike, road closures, flight cancellations or any other unforeseen circumstances.

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Do you allow pets? Is there a pet fee?

Yes! We love pets! The pet fee is $25 per pet, per stay with a maximum of 2 pets.

What is the elevation of the property?

Creekside Chalets is located at 8,200 feet above sea level. Which means! Be careful and conscious of how quickly you go from places like Denver to higher elevations as altitude sickness has the potential to have an effect on you and/or your loved ones and pets.

How private are the cabins?

Creekside Chalets is a 10-acre property with 9 chalets. The chalets are all located nearby each other but each revels in their own privacy.

How far are the cabins from Monarch Mountain/Downtown Salida?

Creekside Chalets is located 9 miles Northwest of the ski resort. Salida is located 9 miles Southeast of the chalets.

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