Rental Terms and Conditions

Creekside Chalets Inc.  


Payment & Cancellation: A deposit of 50% of the total reservation amount is due by Credit Card at the time of booking. Full payment is due  30 days prior to arrival. If you need to cancel a reservation and are  31 days prior to your arrival date, your full deposit will be refunded less a handling charge of $100.00 per chalet. There is No Refund for cancellations within 30 days of your Arrival Date. We are not responsible for loss, delay, or expenses incurred due to weather, strike, road closures, flight cancelations or any other unforeseen circumstances.

Check-In: Check-in time is after 4:00pm MST based on unit availability. We ask for your patience as cleaning and maintenance on the property may postpone your Check-In time.

Check-Out: Check-out time is 11am. This Check-out time is strictly enforced. Failure to depart by 11:00am will result in a charge to your credit card in the amount equal to one night’s rental. We hate to do it, but people are waiting!

Occupancy: We are very serious about maintaining a family atmosphere for the quiet enjoyment of all guests. We will rent to family groups, married couples and responsible adults over the age of 21. The total number of persons allowed in the property at any time is restricted to the number stated on your confirmation. Absolutely no house parties allowed. This includes weddings, wedding parties and receptions unless specifically approved by management. Any reservation obtained under false pretense may be subject to eviction and loss of rent.

Lodging Selection: We make every effort to honor your choice of chalet; however, we reserve the right to change your reservation if the need arises due to unforeseen issues, maintenance or otherwise.

Parking: Each chalet has two designated parking spots. There is additional parking for sport utility trailers and additional vehicles. Please let management know at time of reservation so that we may accommodate your specific needs.   

Maintenance & Damage: Please report all maintenance issues promptly by calling our Front Desk. Just as might occur at your own well-maintained home, mechanical failures and other breakdowns can happen. Every effort will be made to correct the situation; however, no refunds or rate adjustments will be made for mechanical failures. Damages found upon departure will be billed and full payment for repairs will be collected via credit card.

Housekeeping & Sundry Items: Your vacation property will be cleaned and prepared with fresh linens prior to your arrival and will be cleaned upon your departure. You will be responsible for the cleaning during your stay and for leaving the property in good condition at check-out. Please do not rearrange furniture or relocate audio / video cords or equipment. If your property (including Hot Tub) is found abnormally dirty at check-out, additional fees will be charged to your credit card to assist in performing a deep cleaning of the property. Your property should have plenty of initial supplies of toiletries, trash liners, toilet paper, bath soap, towels etc. These sundries and linens are not replaced during your stay unless.

Departure Responsibilities: Please leave the property reasonably clean and in order. Insure that all furniture is in place. Please wash and place kitchen items (dishes, cookware, etc.) back in their respective cabinets and drawers . Dispose of all trash in proper containers. Lock all doors and windows. Leave all beds unmade and linens on the floor. Please let us know of any damage or maintenance needs. Thank you very much for your help!

Property Access: Monarch Pass and the surrounding areas offer rugged and mountainous terrain. While we plow the parking spaces when it snows in the winter we highly recommend all-wheel drive vehicles to insure your own safety and access.

Property Rules and Regulations: No open fires. Please use the outdoor units provided for grilling and place hot ash in adjacent buckets. To ensure a peaceful stay for all our guests we ask that any music out by the hot tubs or on your deck be kept at an unobtrusive volume.  

No Smoking & Pets Policy: Smoking is NOT permitted indoors of any chalet. Pets are allowed with prior notice and fee, please read the pet policy and waiver for additional information. Guests who violate either of these policies will be charged an additional $1,000, plus the expense of any necessary cleaning. Violations may also results in immediate eviction and forfeiture of rent.

Internet & Amenities: All of our chalets have a hot tub, gas fireplace, satellite TV and wireless internet to some degree. We are currently updating and improving our wireless capacity, please be understanding as this is the Rocky Mountains and service can be spotty and intermittent.  

Errors, Omissions & Liability: Every effort has been made to provide accurate and complete information in our print media and on our website; however, Agent cannot be held responsible for printing errors, omissions or recent changes. Agent is not liable for damage, loss or injury resulting from errors made by tour operators, agents or transportation companies or for loss, delay or expenses incurred due to weather, strike, road closures, flight cancelations or any other unforeseen circumstances.

Hot Tub & Fireplace Waiver: You and those in your party recognize and acknowledge that use of a Hot Tub and/or Fireplace may result in serious injury or death and unsupervised use by children is prohibited. Use of a Hot Tub and/or Fireplace is at your own risk. Elderly persons, pregnant women, infants and anyone subject to heart disease, diabetes, low or high blood pressure, strokes, epilepsy or similar afflictions should not enter a spa alone and without consulting their physician. Never use a hot tub or fireplace while under the influence of drugs or alcohol. If you are taking medication of any kind, or being treated for any illness, consult your physician prior to use. Hot Tub should be kept at a temperature less than 104 ° for personal safety. You and those in your party understand the risks discussed above and agree that you will assume all responsibility for the consequences of those risks. You further agree to waive any claim whatsoever against Agent or Property Owner for accidents or claims arising from Hot Tub and/or Fireplace use.

General Waiver and Disclaimer: You and those in your party recognize and acknowledge that there are inherent risks of physical injury when visiting an alpine environment. These injuries include, but are not limited to, injuries associated with extreme temperatures, snow, ice, rock and uneven terrain. You and those in your party agree to release, indemnify and hold harmless the Agent and Creekside Chalets Inc. from and against all liability for any injuries sustained on the premises, resulting from any cause whatsoever, except in the case of personal injury caused by the gross negligence of the Agent or Creekside Chalets Inc. And further, that neither Agent nor is Creekside Chalets Inc. responsible for any loss or damage to your personal property caused directly or indirectly from theft, adverse weather conditions, acts of nature, power outages, mechanical failures of the property or other unforeseen circumstances.

Pet Policy Guidelines

Welcome to Creekside Chalets where we understand the relationship between owners and their pets. The following guidelines have been created for the wellbeing of your pet and the convenience and consideration of our other guests. We hope you and your pet are comfortable during your visit with us.

We ask that the following measures be observed in the interests of your pet, other guests, and our staff during your stay at Creekside Chalets.

  • For your pet’s safety and the safety of our staff, the staff is not permitted to enter a room when the pet is not caged unless the owner is present.
  • Your pet must be fully trained and appropriately restrained when other guests are nearby.
  • Your pet must not be left unattended, unless caged. If you require a pet-sitter please contact us prior to your arrival.
    Guests are responsible for cleaning up after their pet on the property.
  • Any disturbances such as barking must be curtailed to ensure other guests are not disturbed.
  • Guests are responsible for all property damages and/or personal injuries resulting from      their pet.
  • Guests agree to indemnify and hold harmless the inn from all liability and damage suffered as a result of the guest’s pet.
  • We reserve the right to charge guest’s account commensurate with the cost of any and all
  • Creekside Chalets Inc. reserves the right to refuse to accommodate and/or evict any animal that it determines, in its sole opinion, may create a hazard or disturb the quiet enjoyment to its guests, employees or property.

  Pet Waiver and Release of Liability

As a Guest of the Creekside Chalets , I/we agree to the following;

  1. Pay all repair costs resulting from pet damage caused by my pet during my/our stay in the chalet.
    2. In the event that my/our pet causes a disturbance and cannot be adequately controlled; I/we will make arrangements to board my/our pet off-site. I/we will be liable / responsible for any rebates, discounts or other consideration that is given to guests for inconveniences deemed to have been caused by your pet.                                              

                                        Indemnification and Release

In consideration of the Creekside Chalets Inc. allowing my/our pet to stay at the Creekside Chalets for the duration of my/our stay, I/we understand and voluntarily agree that I/we will be solely responsible for my/our pet and for any loss, damages, personal injuries, including death, sustained by my/our pet.

I/we Release and Agree to Hold Harmless, Indemnify and Defend the owner(s) of Creekside Chalets Inc. from any and all claims, lawsuits, actions, debts, bills, judgments, arising from or related to my pet’s presence
at The Inn.

NOTE:Creekside Chalets Inc. reserves the right to refuse to accommodate and/or evict any animal that it determines, in its sole opinion, may create a hazard or disturb the quiet enjoyment to its guests, employees or property.